[WF-Infra] Re: [WF-General] Time to choose : RT vs Bugzilla

Jack Cummings jack at ice.mudshark.org
Sat Oct 20 14:51:44 PDT 2001

On Sat, Oct 20, 2001 at 08:27:14PM +0200, Philippe Jadin wrote:
> > There is a guest account now that has read only privileges to the system.  Adding ticket creation is possible, but I don't know how secure it would be.
> It's eventually not needed. As you say, it's not sure it's a good idea
> to let anonymous users to submit bugs.

I disagree. If people have to wait a day to get an account, to submit a bug, 
a lot of them won't bother. 

So, the life cycle of a bug *should* be something like:

new -> confirmed -> .. 

> Well, in fact I don't see the point to reimplement RT in zope, this
> would be crazy. We should just use zope to display the latest requests,
> based on the site section you are. So in fact, we just need an user with
> read only privileges (like guest). As for submissions, a link to the RT
> website is enough imho. 

And good documentation. And tutorials. 


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